ChimeGenius AI Pro
Need help with the browser extension, comment generation, tone customization, or account settings? Our support team is here to ensure your ChimeGenius experience is smooth and productive.
Our support team responds within 4 business hours.
Describe your issue with the extension version and browser details. Our team responds within 4 business hours.
Send EmailGet real-time help with extension setup, tone configuration, and generation issues (Mon–Fri, 9 AM – 7 PM IST).
Start ChatStep-by-step guide for installing the extension, configuring tones, using on different platforms, and managing your account.
Read GuideBrowse answers to commonly asked questions and quick fixes for known issues with the browser extension.
View FAQQuick answers to the most frequently reported issues with ChimeGenius AI Pro.
Ensure the ChimeGenius extension is enabled in your browser's extension settings. Try refreshing the page. If the issue persists, check if another extension is conflicting by disabling other extensions temporarily.
Make sure the post has visible text content for the AI to analyze. For image-only posts, the AI may generate broader responses. Try selecting a more specific tone preset for better results.
ChimeGenius currently supports LinkedIn, Instagram, Facebook, X (Twitter), YouTube, and Reddit. Ensure you're using the latest extension version. Some platform UI updates may temporarily affect compatibility — we release patches quickly.
Free tier users have a daily limit on comment generations. Upgrade to Pro or Business plan for unlimited generations. Your limit resets at midnight UTC daily.
Can't find what you're looking for? Our dedicated support team is always ready to assist you with any ChimeGenius AI Pro related queries.