CIM SiteBuilder
Need help with your website design, deployment, domain setup, or performance optimization? Our web experts are here to ensure your site looks perfect and loads fast.
Our support team responds within 4 business hours.
Describe your website issue or design question. Include your site URL for faster troubleshooting.
Send EmailGet instant help with the visual editor, component customization, and deployment issues (Mon–Fri, 9 AM – 7 PM IST).
Start ChatComprehensive guides for using the drag-and-drop builder, custom components, SEO settings, and e-commerce setup.
View DocsBrowse professionally designed templates and section examples for inspiration and quick implementation.
Browse GalleryQuick answers to the most frequently reported issues with CIM SiteBuilder.
Ensure your DNS records (CNAME or A record) are correctly pointing to our servers. DNS propagation can take up to 48 hours. Check Settings → Domains for verification status.
Check if you've added large unoptimized images or external scripts. SiteBuilder auto-optimizes, but third-party embeds can affect scores. Use the Performance tab for recommendations.
Verify your Stripe or PayPal API keys are correctly entered in Settings → Payments. Test with the built-in sandbox mode before going live.
Clear your browser cache and CDN cache. Go to Settings → Deployment → Purge Cache. Changes typically propagate within 1-2 minutes.
Can't find what you're looking for? Our dedicated support team is always ready to assist you with any CIM SiteBuilder related queries.