Privacy Policy

Account Information

Name, email, company name, and billing details provided during registration.

Integration Credentials

OAuth tokens and API keys for connected services (Salesforce, HubSpot, Google Workspace, etc.). These are encrypted and stored in isolated credential vaults.

Workflow Data

Data processed through your automation workflows, including emails, form submissions, CRM records, documents, and any other data flowing through your pipelines.

Execution Logs

Workflow execution history, step-by-step logs, error reports, and performance metrics.

Workflow Execution

To execute your configured automation workflows, process triggers, apply conditional logic, and deliver outputs to connected services.

AI Decision Engine

When AI-powered decision nodes are used, data is processed through our ML models to make routing decisions. Data is processed in real-time and not stored for model training.

Document Processing

OCR and AI extraction services process documents in memory. Extracted data is sent to your configured destinations. Original documents are not retained beyond processing.

Analytics

To generate execution analytics, success rates, and performance reports. Data is aggregated and anonymized for platform-wide improvements.

Credential Security

All OAuth tokens and API keys are stored in AES-256 encrypted vaults with automatic key rotation. Credentials are never logged or exposed in execution logs.

Data in Transit

All data flowing through workflows is encrypted with TLS 1.3. Internal service communication uses mTLS (mutual TLS).

Compliance

CIM AutoFlow is SOC 2 Type II compliant and supports GDPR, CCPA, and HIPAA configurations for enterprise customers.

Data is shared only with services you explicitly connect to your workflows. We use Apache Kafka for internal event processing and AWS SQS for queue management. Subprocessors include AWS (hosting), Stripe (payments), and SendGrid (notifications). We never sell or share your workflow data with third parties.

Execution logs are retained for 90 days by default (configurable up to 1 year). Workflow configurations are retained for the duration of your subscription. All data is deleted within 30 days of account cancellation.

You have the right to access, correct, delete, or export your data at any time. Contact us at contact@cinuteinfomedia.com for privacy inquiries. Address: Office #3, 2nd Floor, Ashley Tower, Kanakia Road, Mira Road, Mumbai, Maharashtra 401107, India.